We Service Fairfax, Loudoun, Clarke, Prince William, Fauquier, Warren, and Frederick County
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They did the septic inspection on my client’s listing and found that the system needed significant work. They not only were able to do the work quickly and save the homeowner (my client) some money in the process, but they stayed in close communication with the county to help the permitting process move quickly, playing a critical role in getting the sale to close on time!
At one point I happened to be awake at 2 AM when Dylan texted me, apologizing for “bothering” me but asking for some information so he could get things done on an accelerated schedule. I told him he was not bothering me, he was exceeding my expectations! Realtors and local lenders often work nights and weekends to keep things on track; in this case Dylan Stewart was fulling a member of the team!
Stewart’s Septic has gone above and beyond!! We have used them a few times for pump services, and always had quality service at a great price. This month we ran into an issue with our septic, and at 7:30 at night I found myself calling for an emergency service. The answering service was great and ensured I would get a call back right away. Sure enough, with in about 5 minutes, Mike called me back and was assessing the situation. He was great, going over things with me and trying to troubleshoot our issue. When we couldn’t find a fix quickly, he got in his car and came right over. Sure enough, we had a minor issue that was quickly resolved with his help. He was great with my husband and I, giving us a few pointers, as we are not that savvy with septics! He was pleasant, personable, and most of all kept our best interests in mind. He could have come out upon request, and did an emergency pump, charging us hundreds of dollars, when it wasn’t necessary. But he was up front and said, he would never want to charge us for something we didn’t need! He dropped everything from his evening to help out a few naive home owners, and refused to take a dime when all was said and done! His words, “I want just our customers to keep coming back!”